Terms & Conditions

By accessing or using the Delvox AI website located at delvoxai.com (the "Site") or engaging our services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Site or our services.

Delvox AI provides custom website design, development, and AI automation services for local businesses ("Services"). The specific scope, deliverables, timeline, and pricing for any engagement are defined in a separate written proposal or service agreement provided to you prior to commencement of work.

We reserve the right to decline any project at our discretion.

All pricing is fixed and stated in writing before work begins. Quotes are valid for 30 days from the date of issue unless otherwise noted. Additional work requested beyond the agreed scope may be subject to additional fees, which will be communicated and agreed upon in writing before proceeding.

Payment terms are specified in the individual service agreement. Unless otherwise agreed in writing:

• A deposit is required before project work commences
• Final payment is due upon project completion and before final deliverables are transferred
• Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower

You agree to:

• Provide accurate, complete information needed to perform the Services
• Respond to requests for feedback or approvals within reasonable timeframes
• Ensure you have the rights to any materials (logos, images, text) you provide to us for use in your project
• Not use our Services for any unlawful purpose

Upon receipt of full payment, you own the final deliverables created specifically for your project. Delvox AI retains ownership of any pre-existing tools, frameworks, code libraries, or methodologies used in delivering the Services.

We may showcase work completed for your business in our portfolio unless you expressly request otherwise in writing.

We treat all business information you share with us as confidential and will not disclose it to third parties except as required to deliver the Services or as required by law. This obligation survives the end of our engagement.

Our Services may involve the use of third-party platforms, APIs, or AI tools (including but not limited to OpenAI, Google, or Resend). Your use of any third-party service is subject to that service's own terms and privacy policies. We are not responsible for changes, outages, or policy updates by third-party providers.

The Site and Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

Results from AI automation and digital marketing efforts may vary. We do not guarantee specific business outcomes, revenue increases, or lead volumes from our Services.

To the fullest extent permitted by applicable law, Delvox AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from or related to these Terms or our Services shall not exceed the total amount paid by you to us in the 3 months preceding the claim.

You agree to indemnify and hold harmless Delvox AI, its owners, employees, and contractors from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Site, or your infringement of any third-party rights.

Either party may terminate a service engagement with written notice. In the event of termination, you are responsible for payment for all work completed up to the date of termination. Deposits are non-refundable once work has commenced unless Delvox AI is in material breach.

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ohio.

We may update these Terms at any time. Changes take effect upon posting to the Site. Continued use of the Site or our Services after changes are posted constitutes acceptance of the updated Terms.

Questions about these Terms? Reach out:

• Email: support.delvoxai@gmail.com
• Phone: 330-419-4958